Guest opinion - uncensored!
Of course, we can tell you a lot. But is it true?
Read what our guests have experienced.
Authentic, personal, uncensored, and above all from real guests. Read uncensored stories from our relexa hotel in Berlin!
Das schätzen unsere Gäste an uns
Reception
Rooms
Friendliness
Preis-Leistung
Breakfast
Gesamteindruck
What our guests have said
Room 555
K.a. M. (23.01.2019)
Very lovely stay :-)
The hotel's response
Dear M.,
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
Clean and friendly staff
Patricia (28.10.2018)
My friend and I were in Berlin for the marathon. We stayed in Relexa which is quite near the start and finish. Although within walking distance, we still took the train to and from the start/finish since the station it's just literally steps from the hotel. Very near Potsdamer Platz with lots of restaurants nearby and also Checkpoint Charlie. The room itself is very clean and well kept. Bed is comfortable and bathroom clean. The breakfast buffet is really good! Love the choices and coffee. Overall it is highly recommended.
The hotel's response
Dear Patricia.
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
Smith (11.09.2018)
A four star hotel should have air conditioning and more upscale furnishings.
The hotel's response
Dear Mr Smith,
thank you for the great review of our hotel!
You ae right - AC would be great - but it is not necessary in a 4 star hotel.
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
thank you for the great review of our hotel!
You ae right - AC would be great - but it is not necessary in a 4 star hotel.
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
clean and comfortable
Omer O. (05.09.2018)
i liked it. it was good
The hotel's response
Dear Mr O.,
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
Room 162
K.a.grand (10.08.2018)
Not have a breakfast. Good price for a 4 star hotel (plus a spa)
The hotel's response
Dear Mr Grand
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
Nadja I. F. (03.08.2018)
The staff was super nice and helpful! Ms Lena Leschkowski from Communication Department was very quick and efficient when we discussed the terms of our press stay, absolutely amazing in her job. We were very happy with the location and the late breakfast till 10.30 as well
The hotel's response
Dear Nadja,
thank you for the great review of our hotel!
And thank you for the compliments to Lena - this is a great motivation for us.
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
your relexa hotel team from Berlin
thank you for the great review of our hotel!
And thank you for the compliments to Lena - this is a great motivation for us.
We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
your relexa hotel team from Berlin
Room 109
K.a. H. (11.07.2018)
Verry good food. Nice staff.
The hotel's response
Dear Mr H.,
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
Room 462
K.a. D. (04.05.2018)
Excellent. All is perfect.
The hotel's response
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ihr
relexa hotel Team aus Berlin
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Ihr
relexa hotel Team aus Berlin
Room 114
K.a. A. (10.04.2018)
Excellent Food in the Restaurant!
The hotel's response
Dear A.,
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Best wishes from Berlin your relexa hotel staff
Very nice and comfortable with all services needed
Lisa (08.03.2018)
I had a very nice business stay as the hotel provides all services needed.
The hotel's response
Dear Lisa,
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
the whole relexa hotel team from Berlin
Still my favourite.
M. R. (02.03.2018)
It's still a Good experience, but time for improvement. The little bits of here and there. Plus renewing the executives section carpet. What the business rooms have in them doesn't really distinguish
them much of the other rooms. How about chairs with wheels? a bigger table? a shower that works better?
The hotel's response
Dear M. R.,
thank you for taking the time to share your feedback and your advices.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
the whole relexa hotel team from Berlin
thank you for taking the time to share your feedback and your advices.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
the whole relexa hotel team from Berlin
„Welcome to Berlin - our exciting city!“
"Wir freuen uns über 97% Weiterempfehlung durch unsere Hotelgäste."