Guest opinion - uncensored!

Excellent Food in the Restaurant!

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I had a very nice business stay as the hotel provides all services needed.

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It's still a Good experience, but time for improvement. The little bits of here and there. Plus renewing the executives section carpet. What the business rooms have in them doesn't really distinguish them much of the other rooms. How about chairs with wheels? a bigger table? a shower that works better?

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I have been staying at the Relexa Stuttgarter Hof for several years now, when I attend the Berlin Film Festival. The hotel has a great location, the room is confortable and efficiently laid out, and the breakfast is excellent. The front desk is always very knowledgeable and makes the stay very pleasant.

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Every February I need a hotel for annual one-week work trip in Berlin. Days and evenings are spent at work so what I need is a close location, good sleep and breakfast, and I had a peaceful stay filling all these.

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This is not my first stay in Relexa. Always feel welcome here and well served. The only small remark is on the bathroom which is small - but that is not a big issue. Professional and smiling receptionist, always ready to help. Great team working in a restaurant.

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Did not like the change in policy of requiring guests to pay for cappuccinos at breakfast. Seems petty and not welcoming.

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I found most of the evening meals very salty and I wish that there was more variety from night to night. The bread and appetisers were fabulous as was the wee cup of soup.

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Conveniently located. Clean and well-maintained. Friendly staff. Great amenities. Excellent menu and attentive bar and restaurant staff.

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I like the hotel becuase after the buzz of such a big film festival as Berlinale, one can close onself into a very quite and nice room for night's rest. The hotel is close to Pozdamer plaze, easy access to enywhere in Berlin, the stuff is very helpful and accommodating - all works like oiled. I like the hotel very much and would recommend to others.

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It's a good hotel which i have stayed in several times. This time it could have been better, the first room i got had hardwood floors which were very could even though the heat was turned up, the toilet did smell a bit, like it wasnt cleaned properly, several hairs and breadcrums were on the tables and on towels, i changed the room because of the cold floors, the new with carpet was better, but on the day of depature the maid or somebody else with a kry entered the room at 7.45 in the morning and again at 11.40 even though the do not disturb sign was on the door. Im not sure i will go back next time if qualify does not get better, you have a 4 star rating, so things should be better

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Our stay was magnificent escape for Berlin`s Christmas spirit. Rooms were cosy and spacious at the same time. Breakfast was delicious for children as well. Personel is very friendly and efficient.

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Excellent service, I tried to speak German but staff spoke excellent English and were helpful

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Je haven't write excellent because i think the spa access could be free for a superior bedroom.

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Everything about this hotel; location, service, quality of room, breakfast and restaurant and other amenities were first rate. I would highly recommend this hotel!

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Very good experience in all respects specially the personale at the reception

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Excellent

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Room very clean :-) Thank you.

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My wife and I arrived at the hotel and were greatly impressed from the front desk to our room. However, things changes shortly. We sat in the room and discussed what we were going to visit while she ate a chocolate bar on the bed. A small piece got on the sheet. (This detail is important later.) As the room was hot when we arrived, my wife opened the window just before we were going to leave. As she pulled aside the curtains, she noticed a used condom on the floor. We were very upset by this and went down to tell reception. The front desk just looked at us, dumbfounded that we were upset by this--as though they expected us to pick it up and forget about it. Upon further conversation, she offered us a different room. I specifically asked not to be placed on the street. She showed us a room over the street claiming it was a room with a view. When we looked in the room, not only did we notice it was over the street, but we also noticed that our "new room" was a downgrade--it was smaller, and had neither a fridge nor safe. We went back downstairs and told her that room wouldn't do. I paid extra for those amenities. Again, she looked at us as though we were ridiculous. My wife and I discussed it and agreed that if they went up and cleaned up the used condom and changed our sheets, we would just stay in our same room as we wanted to have a safe. We had a drink downstairs while they tended to our room. When we went up to our room, everything seemed to be taken care of and we went to bed. The next day, however, upon putting on my shoes, I noticed that my sheet had chocolate on it. They just moved her sheet onto my bed and vice versa. I am curious as to how well they actually clean those rooms. I thought it was a 4-star hotel. We paid too good of money to experience that. The first receptionist was great, as was the restaurant staff.

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Excellent! The room was nice and spacey. We had a bedroom, livingroom and two bathrooms with bathtubs! We traveled with our 3 small dogs. There were food bowls, blankets, treats and toys for them, and they were welcome everywhere in the hotel. A special door sign let the maids know wether the dogs were out or in the room alone. Our car was safely parked underground at no charge. We had the breakfast buffet one morning and it was delicious! Big selection and fair price. Central location. We are definatly coming back!

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Room to warm.

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Friendly and courteous staff available at reception 24/7. Conveniently located in walking distance from the Tempodrom as well as Anhalter Bahnhof. Many tourist attractions close by such as Brandenberg Gate, Checkpoint Charlie, Topography of Terror and the Holocaust Memorial. Rooms were comfortable and were serviced daily. No air con or fans which made it a little warm during summer but big windows allowed for decent ventilation. Overall, a wonderful stay :)

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The staff very friendly and smiling at all time. More hot breakfast.

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Thank your for a very pleasant stay!

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Friendly staff.

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Otherwise a very nice hotel with good facilities and service but our superior room didn't quite reach the level one would expect from a "superior" room. Floor (the carpet) was smeary and the walls had taken some hits supposedly over the years which made the overall look of the room a bit untidy. Bed sheets and towels were not changed once during our six-night stay... Ecological yes but not what you would expect from a hotel that advertises itself as a four-star hotel and a superior room.

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Very nice room, great breakfest...Friendly receptiones...good location...

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